India-Germany Transit Help

We are the digital lifeline for Indians traveling between India and Germany via the Middle East/Other hubs. Our goal is mutual aid, information sharing, and safety for our community during times of travel disruption.


CURRENT OPERATIONAL SITUATION: (Update Date: March 7, 2026)


Use This Group To:

  1. Share ground reality from your airport (e.g., gate changes, airline desk status, crowd levels).
  2. Provide updates on food, water, or hotel voucher availability.
  3. Connect with others at the same airport for mutual support.
  4. Receive verified updates from the Indian Embassies (Abu Dhabi, Muscat, Doha).
  5. Connect with people travelling in same flights as you

CRITICAL GROUP RULES:

  • No Politics/Speculation: We focus 100% on logistics and safety. Discussing the causes of the conflict or spreading unverified rumors will result in immediate removal. This is a support space, not a debate forum.
  • NO SPAM/Self-Promotion: This is an emergency group. Off-topic content will be deleted.
  • Respect Privacy: Do not share full passport numbers, PNRs, or ticket details. When referencing a flight, only use the number (e.g., QR077).
  • Be Supportive: We are a community of Indians helping each other navigate a stressful situation. Treat everyone with empathy.


Useful Resources

India: Central Government and Ministry Support

These contacts are managed directly from New Delhi and provide a “whole-of-government” support structure for global emergencies and aviation grievances.

Authority / PortalService TypeContact Details
MEA Special Control Room24/7 Crisis SupportToll-Free: 1800118797; Landlines: +91 11 2301 2113, +91 11 2301 4104, +91 11 2301 7905
Situation Room (Email/WhatsApp)Real-time AssistanceEmail: situationroom@mea.gov.in; WhatsApp: +91 9968291988
Sarthi Sahayata PortalCrisis RegistrationWebsite: https://www.meaers.com
MADAD PortalConsular GrievancesWebsite: https://www.madad.gov.in; Toll-Free: 1800-11-3090
Passenger Assistance (PACR)Flight Disruption HelpPhone: 011-24604283, 011-24632987
AirSewa PortalDigital Flight GrievancesWebsite: https://airsewa.gov.in

Middle East: Regional Indian Consulates and Missions

These missions serve as primary safety nets for travelers transiting through major Gulf hubs or residing in the region during crises.

Region / MissionEmergency HelplineWhatsApp / Email / Toll-Free
United Arab Emirates (UAE)+971 508995583 (Gen)Toll-Free: 800 46342; WhatsApp: +971 543090571
Abu Dhabi (Embassy)+971 564038863 (Death)Email: ca.abudhabi@mea.gov.in; Death Reg: dreg.abudhabi@mea.gov.in
Dubai (Consulate)+971 507347676 (Death)Email: pbsk.dubai@mea.gov.in; Jail/Legal: +971 509433111
Qatar (Doha)+974 55647502 (24/7)Email: cons.doha@mea.gov.in
Oman (Muscat)+968 98282270 (Consular)Toll-Free: 80071234; Email: cons.muscat@mea.gov.in
Saudi Arabia (Riyadh)+966 11 4884697Toll-Free: 800 247 1234; WhatsApp: +966 542126748
Saudi Arabia (Jeddah)+966 12 6648660Landline: +966 12 2614093
Bahrain (Manama)+973 3941807124/7 Helpline
Kuwait (Kuwait City)+965 65501946Email: community.kuwait@mea.gov.in
Jordan (Amman)+962 770 422 276Tourist and Transit Crisis Support
Iraq (Baghdad)+964 771 651 1185Arabic Support: +964 770444 4899
Israel (Tel Aviv)+972 54 7520711Secondary: +972 54 2428378; Email: cons1.telaviv@mea.gov.in

Germany: Indian Consular Framework

Germany’s Indian diplomatic presence is divided by federal states. Travelers must contact the mission covering their airport of arrival or current location.

MissionJurisdiction (German States)Emergency Mobile Number (Dire Only)
Embassy of India, BerlinBerlin, Brandenburg, Saxony, Thuringia+49 151 72120983
CGI FrankfurtHesse, NRW, Rhineland-Palatinate, Saarland+49 152 18520313
CGI MunichBavaria, Baden-Württemberg+49 151 17662009
CGI HamburgHamburg, Bremen, Lower Saxony, Schleswig-Holstein+49 160 97232399

Airport-Specific Emergency Services in Germany

Major German hubs provide integrated medical and police support. In any life-threatening situation at these airports, dial 112 for medical/fire or 110 for police.

AirportMedical EmergencyPolice / SecurityGeneral Info Desk
Frankfurt (FRA)+49 69 690-112 (24/7) +49 69 690 110 (Local); +49 69 690 78578 (Fed) +49 180 6372 4636
Munich (MUC)+49 89 975 112 (Emergency); +49 89 975 633 44 (Clinic) +49 89 975 110 (Police); +49 89 973 079 888 (Fed Point) +49 89 975 00
Berlin (BER)+49 30 6091 6091 0 (Hotline); 112 (Ambulance) Joint Point (T1, Level E2 / T2, Level E0) +49 30 6091 6091 0
Düsseldorf (DUS)+49 211 421-112 (Mobile); 112 (Fire) +49 211 421-2266 (Terminal Counter) Airport A-Z Service

Airline Support Helplines

Airlines handle rerouting and rebooking directly. During geopolitical crises, digital check-in and app monitoring are prioritized over airport walk-ins.

AirlineRegional Center (Middle East)Contact Center (India)Contact Center (Germany)
Air India+971 4 3971222 (Dubai) +91 1169329333 / 9999 +49 69 25511337
Lufthansa+971 600555555 (Partner) 1800 102 5838 (Toll-Free)+49 69 86 799 799
Emirates+971 600555555 (Dubai) +91 9167003333 +49 69 945192000
Etihad+971 600555666 1800 123 3901 +49 69 94322001
Qatar Airways+974 4144 5555 (Doha) 000 800 040 4657 +49 6917 4899 14

Universal Local Emergency Digits

If immediate local intervention is required (Ambulance, Fire, Police), use these national digits without a prefix.

CountryUnified Emergency / AmbulancePoliceFire Department
India112 (Integrated) / 102 112 / 100 112 / 101
Germany112 110 112
UAE998 999 997
Qatar999 999 999
Oman999 999 999
Bahrain999 999 999

Strategic Advice: Indian travelers are strongly encouraged to register on the Sarthi Sahayata portal and download the MADAD and AirSewa mobile apps before departure. In the event of document theft or loss, contact the nearest Indian mission immediately to facilitate an Emergency Certificate or passport replacement.