We are the digital lifeline for Indians traveling between India and Germany via the Middle East/Other hubs. Our goal is mutual aid, information sharing, and safety for our community during times of travel disruption.
CURRENT OPERATIONAL SITUATION: (Update Date: March 7, 2026)
⚠️ ALERT: Due to the ongoing geopolitical crisis (Operation Epic Fury), significant airspace closures and mass flight cancellations are affecting all major Gulf hubs.
This group is a real-time resource for passengers traveling with Emirates, Etihad, Qatar Airways, Oman Air and other airlines who are currently affected.
Use This Group To:
- Share ground reality from your airport (e.g., gate changes, airline desk status, crowd levels).
- Provide updates on food, water, or hotel voucher availability.
- Connect with others at the same airport for mutual support.
- Receive verified updates from the Indian Embassies (Abu Dhabi, Muscat, Doha).
- Connect with people travelling in same flights as you
CRITICAL GROUP RULES:
- No Politics/Speculation: We focus 100% on logistics and safety. Discussing the causes of the conflict or spreading unverified rumors will result in immediate removal. This is a support space, not a debate forum.
- NO SPAM/Self-Promotion: This is an emergency group. Off-topic content will be deleted.
- Respect Privacy: Do not share full passport numbers, PNRs, or ticket details. When referencing a flight, only use the number (e.g., QR077).
- Be Supportive: We are a community of Indians helping each other navigate a stressful situation. Treat everyone with empathy.
Useful Resources
India: Central Government and Ministry Support
These contacts are managed directly from New Delhi and provide a “whole-of-government” support structure for global emergencies and aviation grievances.
| Authority / Portal | Service Type | Contact Details |
| MEA Special Control Room | 24/7 Crisis Support | Toll-Free: 1800118797; Landlines: +91 11 2301 2113, +91 11 2301 4104, +91 11 2301 7905 |
| Situation Room (Email/WhatsApp) | Real-time Assistance | Email: situationroom@mea.gov.in; WhatsApp: +91 9968291988 |
| Sarthi Sahayata Portal | Crisis Registration | Website: https://www.meaers.com |
| MADAD Portal | Consular Grievances | Website: https://www.madad.gov.in; Toll-Free: 1800-11-3090 |
| Passenger Assistance (PACR) | Flight Disruption Help | Phone: 011-24604283, 011-24632987 |
| AirSewa Portal | Digital Flight Grievances | Website: https://airsewa.gov.in |
Middle East: Regional Indian Consulates and Missions
These missions serve as primary safety nets for travelers transiting through major Gulf hubs or residing in the region during crises.
| Region / Mission | Emergency Helpline | WhatsApp / Email / Toll-Free |
| United Arab Emirates (UAE) | +971 508995583 (Gen) | Toll-Free: 800 46342; WhatsApp: +971 543090571 |
| Abu Dhabi (Embassy) | +971 564038863 (Death) | Email: ca.abudhabi@mea.gov.in; Death Reg: dreg.abudhabi@mea.gov.in |
| Dubai (Consulate) | +971 507347676 (Death) | Email: pbsk.dubai@mea.gov.in; Jail/Legal: +971 509433111 |
| Qatar (Doha) | +974 55647502 (24/7) | Email: cons.doha@mea.gov.in |
| Oman (Muscat) | +968 98282270 (Consular) | Toll-Free: 80071234; Email: cons.muscat@mea.gov.in |
| Saudi Arabia (Riyadh) | +966 11 4884697 | Toll-Free: 800 247 1234; WhatsApp: +966 542126748 |
| Saudi Arabia (Jeddah) | +966 12 6648660 | Landline: +966 12 2614093 |
| Bahrain (Manama) | +973 39418071 | 24/7 Helpline |
| Kuwait (Kuwait City) | +965 65501946 | Email: community.kuwait@mea.gov.in |
| Jordan (Amman) | +962 770 422 276 | Tourist and Transit Crisis Support |
| Iraq (Baghdad) | +964 771 651 1185 | Arabic Support: +964 770444 4899 |
| Israel (Tel Aviv) | +972 54 7520711 | Secondary: +972 54 2428378; Email: cons1.telaviv@mea.gov.in |
Germany: Indian Consular Framework
Germany’s Indian diplomatic presence is divided by federal states. Travelers must contact the mission covering their airport of arrival or current location.
| Mission | Jurisdiction (German States) | Emergency Mobile Number (Dire Only) |
| Embassy of India, Berlin | Berlin, Brandenburg, Saxony, Thuringia | +49 151 72120983 |
| CGI Frankfurt | Hesse, NRW, Rhineland-Palatinate, Saarland | +49 152 18520313 |
| CGI Munich | Bavaria, Baden-Württemberg | +49 151 17662009 |
| CGI Hamburg | Hamburg, Bremen, Lower Saxony, Schleswig-Holstein | +49 160 97232399 |
Airport-Specific Emergency Services in Germany
Major German hubs provide integrated medical and police support. In any life-threatening situation at these airports, dial 112 for medical/fire or 110 for police.
| Airport | Medical Emergency | Police / Security | General Info Desk |
| Frankfurt (FRA) | +49 69 690-112 (24/7) | +49 69 690 110 (Local); +49 69 690 78578 (Fed) | +49 180 6372 4636 |
| Munich (MUC) | +49 89 975 112 (Emergency); +49 89 975 633 44 (Clinic) | +49 89 975 110 (Police); +49 89 973 079 888 (Fed Point) | +49 89 975 00 |
| Berlin (BER) | +49 30 6091 6091 0 (Hotline); 112 (Ambulance) | Joint Point (T1, Level E2 / T2, Level E0) | +49 30 6091 6091 0 |
| Düsseldorf (DUS) | +49 211 421-112 (Mobile); 112 (Fire) | +49 211 421-2266 (Terminal Counter) | Airport A-Z Service |
Airline Support Helplines
Airlines handle rerouting and rebooking directly. During geopolitical crises, digital check-in and app monitoring are prioritized over airport walk-ins.
| Airline | Regional Center (Middle East) | Contact Center (India) | Contact Center (Germany) |
| Air India | +971 4 3971222 (Dubai) | +91 1169329333 / 9999 | +49 69 25511337 |
| Lufthansa | +971 600555555 (Partner) | 1800 102 5838 (Toll-Free) | +49 69 86 799 799 |
| Emirates | +971 600555555 (Dubai) | +91 9167003333 | +49 69 945192000 |
| Etihad | +971 600555666 | 1800 123 3901 | +49 69 94322001 |
| Qatar Airways | +974 4144 5555 (Doha) | 000 800 040 4657 | +49 6917 4899 14 |
Universal Local Emergency Digits
If immediate local intervention is required (Ambulance, Fire, Police), use these national digits without a prefix.
| Country | Unified Emergency / Ambulance | Police | Fire Department |
| India | 112 (Integrated) / 102 | 112 / 100 | 112 / 101 |
| Germany | 112 | 110 | 112 |
| UAE | 998 | 999 | 997 |
| Qatar | 999 | 999 | 999 |
| Oman | 999 | 999 | 999 |
| Bahrain | 999 | 999 | 999 |
Strategic Advice: Indian travelers are strongly encouraged to register on the Sarthi Sahayata portal and download the MADAD and AirSewa mobile apps before departure. In the event of document theft or loss, contact the nearest Indian mission immediately to facilitate an Emergency Certificate or passport replacement.
